Alabama Powers Closing All Local Payment Centers In Alabama To Opt For Online Payment (Updated)
Alabama Power is closing 40 businesses offices around the state, including two in Walker County, Alabama this Summer. This seems to be a trend statewide that has been in the works for some time as our economy seems to going to online bill pay for everything as more and more offices close for business to go towards online bill pay. Business state it helps them save on staffing but the reality is that they are not showing loyalty to their staff! This is also another way to cut employee hours, which also cuts benefits. One recent study showed 8/10 homes still do not have home internet but yet more and more business are going to online bill pay which today does seem a little early in the big scheme of things. Some business will offer discounts if you pay online and even pay early online! With declining traffic flows of traffic in the local Alabama Power store location Alabama Power feels it may need to cut staffing to save on staffing as customers have made the switch to paying their bills online. The offices in Dora and Carbon Hill, Alabama are expected to close by July 31, according to Alabama Power spokesperson Danielle Kimbrough. You can expect too see Alabama Power's closing all 40 offices is Aug. 30, 2019.
"Those authorized payment locations are places like Walmart, Dollar General, Family Dollar — places where people live, work and shop. They find those locations to be very convenient, obviously, so we've seen less traffic in the businesses office and more traffic either online or visiting those payment locations. The way customers do business with us has changed, so we're trying to meet their needs and preferences,
" Kimbrough said.
After the closure, customers who currently pay their bills at the Dora or Carbon Hill offices can either visit Alabama Power's Jasper office, pay by phone or find an authorized payment location near them.
"There are at least five authorized payment locations within a five-mile radius of most of the offices," Kimbrough said. Alabama Power Customers can search for alternative locations near them on Alabama Power's website.
Here are the list of other location to be closed by Summers End according to AL.Com Columbiana
Bayou La Batre